Terms & Conditions

This website is by O ABRIGO DA PASSARELLA, LDA. Throughout the site, the terms “we”, “our (s)” refer to Casa da Passarella – brand owned by O ABRIGO DA PASSARELLA, LDA. O ABRIGO DA PASSARELLA, LDA offers this website, including all information, tools and services available on this website for you, the user, subject to your acceptance of all terms, conditions, policies and notices set forth herein.

When visiting our website and / or buying something from it, the user is requesting our “Service” and agreeing to comply with the following terms and conditions (“Terms and Conditions”, “Terms”), including the terms and additional conditions and policies mentioned here and / or made available via hyperlink. These Terms and Conditions apply to all users of the website, including, without exception, visitors, suppliers, customers, merchants and / or content contributors.

Please read these Terms and Conditions carefully before accessing or using our website. By accessing or using any part of the site, the user is agreeing to be bound by these Terms and Conditions. If you do not agree with all the terms and conditions of this contract, the user will not be able to access the site or use any service. If these Terms and Conditions are considered an offer, acceptance is expressly limited to them.

Any new features or tools that are added to the current store will also be subject to the Terms and Conditions. The user can review the most current version of the Terms and Conditions at any time on this page. We reserve the right to update, change or replace any part of these Terms and Conditions, by posting updates and / or changes on our website. It is your responsibility to periodically check this page, taking into account any changes. Your continued use or access to the website after the publication of any changes constitutes acceptance of them.

The user can resort to one of the Alternative Dispute Resolution entities whose name, contacts and address of the electronic sites on the Internet appear on the list of entities deposited with the Consumer Department. For more information consult the Consumer Portal: www.consumidor.pt.

Decree-Law no. 74/2017, of 21 June, regulated by Ordinance no. 201-A / 2017, instituted the creation of an online Complaints Book, available at www.livroreclamacoes.pt (Digital Platform), which allows consumers and users, among other tools, to submit complaints in a dematerialized form, with the same value as complaints submitted in physical format.


By agreeing to these terms and conditions, the user declares that he is at least the age of majority in his country or province of residence and does not have any legal impediment or restriction that prevents him from purchasing alcoholic beverages.

You may not use our products for illegal or unauthorized purposes, nor may you, in using the Service, violate any law in your jurisdiction (including but not limited to copyright laws).

The user may not transmit worms, viruses or codes of a destructive nature.
Violation of any of the Terms will result in an immediate termination of your Services.


We reserve the right to refuse service to anyone, for any reason, at any time.

The user understands that its content (not including credit card information) can be transferred without encryption and involve: (a) transmissions on several networks; and (b) changes to suit and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted when transferring over networks.

The user agrees not to reproduce, duplicate, copy, sell, resell or exploit any part of the Service, use of the Service or access to the Service or any contact on the website through which the service is provided, without express written permission.

The titles used in this agreement are included for convenience only and will not limit or affect these Terms.


We are not responsible if the information provided on this website is not accurate, complete or current. The material on this site is provided for general information only and should not be used as a sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information.

This website may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the content of this website at any time, although we are under no obligation to update any information on our website.

The user agrees that it is his / her responsibility to monitor the changes made on our website.


Prices for our products are subject to change without notice.

We reserve the right, at any time, to modify or discontinue the Service (or any part or content thereof) without prior notice, at any time.

We are not responsible to the user or any third party for any modification, price change, suspension or interruption of the Service.


Certain products or services may be available exclusively online through the website. These products or services may have limited quantities, and returns or exchanges are made only in accordance with our Return Policy.

We make every effort to display as accurately as possible the colors and images of our products that appear in the store. We cannot guarantee that the display of any color on your computer monitor is completely accurate.

We reserve the right, but are not obliged, to limit sales of our products or services to any person, geographic region or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time, without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this website is void where prohibited.

We do not guarantee that the quality of any product, service, information or other material purchased or obtained by the user will meet your expectations or that any error in the Service will be corrected.


We reserve the right to refuse any request from the user. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and / or orders that use the same billing and / or shipping address. If we make a change or cancel an order, we can try to notify you by contacting the email address and / or billing address / phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole discretion, appear to be placed by resellers or distributors.

The user agrees to provide updated, complete and accurate information about purchases and accounts for all purchases made in our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you, in accordance with the necessary.
For more details, please read our Return Policy.


We can provide you with access to third-party tools over which we do not monitor or have control or influence.

The user acknowledges and agrees that we provide access to such tools as they are and as available, without any warranty, representation or condition of any kind and without any recommendation. We have no liability arising out of or related to the use of optional third party tools.

Any use by the user of optional tools offered through the website is entirely at his own risk and the latter must ensure that he is familiar with and approves the terms on which the tools are provided by the relevant third party supplier (s).

We may also, in the future, offer new services and / or resources through the website (including the launch of new tools and resources). Such new features and / or services will also be subject to these Terms and Conditions.


Certain content, products and services available through our Service may include materials from third parties.

Third party links on this site may direct you to third party sites that are not affiliated with us. We are not responsible for examining or evaluating content or accuracy and do not guarantee or have any responsibility or liability for any third party material or website, or for any other third party materials, products or services.

We are not responsible for any damage or loss related to the purchase or use of products, services, resources, content or any other transactions made in connection with third party websites. Carefully review third party policies and practices and make sure you understand them before engaging in any transactions. Complaints, claims, concerns or questions related to third party products should be directed to the third party.


If, at our request, the user sends certain specific requests (for example, registration for contests) or, on his own initiative, sends creative ideas, suggestions, proposals, plans or other materials, whether online, by email, postal mail or otherwise, (collectively, ‘comments’), the user agrees that we can, at any time, without restrictions, edit, copy, publish, distribute, translate and use in any medium any comment you send us. We are and will have no obligation (1) to keep any comments confidential; (2) to pay compensation for any comments; or (3) to respond to any comments.

We may, although we are under no obligation to monitor, edit or remove content that we consider, in our sole discretion, to be illegal, offensive, threatening, accusatory, defamatory, pornographic, obscene or objectionable, or violate the intellectual property of any party or these Terms and Conditions.

The user agrees that his comments will not violate any third party rights, including copyright, trademarks, privacy, personality or other personal or proprietary rights. You also agree that your comments will not contain defamatory or illegal, abusive or obscene material, or any computer viruses or other malware that could in any way affect the operation of the Service or any related website. The user must not use a false email address, pretend to be someone he is not or, in any way, deceive us or third parties as to the origin of any comment. The user is solely responsible for any comments he makes and for his accuracy. We are not responsible and do not assume any responsibility for comments posted by the user or by third parties.


The sending of your personal information through the store is governed by our Privacy Policy.


Occasionally, there may be information on our website or on the Service that contains typographical errors, inaccuracies or omissions that may be related to product descriptions, prices, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Service or any related website is inaccurate, at any time, without prior notice (including after sending your order).

We assume no obligation to update, change or clarify information on the Service or any related website, including, without limitation, pricing information, except as required by law. No specified update or update date applied to the Service or any related website should be taken to indicate that all information in the Service or any related website has been modified or updated.


In addition to other prohibitions set out in the Terms and Conditions, the user is prohibited from using the website or its content for: (a) any illegal purpose; (b) asking others to perform or participate in illegal acts; (c) violate any local international, federal, provincial or state regulations, rules, laws or laws; (d) violate or infringe our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, harm, defame, slander, discredit, intimidate or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, nationality or disability; (f) to present false or misleading information; (g) upload or transmit viruses or any other type of malicious code that will or may be used in a way that affects the functionality or operation of the Service or any related website, other websites or the Internet; (h) collect or track the personal information of third parties; (i) for spam, phishing, pharm, pretext, spider, crawl or scrape; (j) for any obscene or immoral purpose; or (k) interfere with or circumvent the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


We do not guarantee that the use of our service by the user will be uninterrupted, timely, safe or error-free.

We do not guarantee that the results that can be obtained using the service will be accurate or reliable.

The user agrees that, from time to time, we may remove the service for indefinite periods or cancel the service at any time, without prior notice.
The user expressly agrees that their use or inability to use the service is at their own risk. The service and all products and services provided to you through the Service are (except as expressly stated by us) provided as is and the same and as available for your use, without any representation, warranties or conditions of any kind, expressed or implied, including all implied warranties or conditions of merchantability, marketable quality, fitness for a particular purpose, durability, title and non-infringement.

In no event shall Casa da Passarella or its directors, officers, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any damage, loss, claim or any direct, indirect, incidental, punitive, special action or consequential damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, lost data, replacement costs or any similar damages, whether based on contract, tort (including negligence), strict liability or use of any of the services or any product purchased using the service, or for any other claim related to any way in which your use of the service or any product, including, but not limited to, any error or omission in any content , or any loss or damage of any kind incurred as a result of using the service or any content (or product) pub licensed, transmitted or otherwise made available through the service, even if advised of its possibility. As some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability will be limited to the maximum extent permitted by law.


The user agrees to indemnify, defend and clear Casa da Passarella and its parent company, subsidiaries, affiliates, partners, executives, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from any claim or complaint, including attorney’s fees, made by any third party due or arising from your breach of these Terms and Conditions or the documents they incorporate by reference, or your breach of any law or the rights of third parties.


In the event that any provision of these Terms and Conditions is considered illegal, void or unenforceable, such provision will, however, apply to the maximum extent permitted by applicable law, and the unenforceable part will be considered to be separate from these Terms and Conditions. Such determination will not affect the validity and applicability of any other remaining provisions.


In the event of termination of the agreement between the parties incurred in providing the Service, the obligations and responsibilities defined up to the termination date remain valid.

These Terms and Conditions are effective, unless and until terminated by you or us. The user can terminate these Terms and Conditions at any time, notifying us that he no longer wants to use our Services, or when the user stops using our website.

If at our sole discretion the user fails, or if we suspect that he has failed to comply with any term or provision of these Terms and Conditions, we may also terminate this contract at any time, without prior notice, the user remaining responsible for all amounts due up to and including the date of termination; and / or, consequently, deny access to our Services (or any part of them).


Failure by us to exercise or enforce any right or provision of these Terms and Conditions will not constitute a waiver of such right or provision.

These Terms and Conditions and any operational policies or rules mentioned by us on this website or in relation to the Service constitute the entire agreement and understanding between us and the user, and govern the use of the Service, replacing any previous or contemporary agreement, communication and proposal, whether oral or written, between us and the user (including, but not limited to any previous version of the Terms and Conditions).

Any ambiguity in the interpretation of these Terms and Conditions will not be interpreted against the drafting party.


These Terms and Conditions and any separate agreement in which we provide the Services to you will be governed and interpreted in accordance with the laws of Portugal.


The user can review the most current version of the Terms and Conditions at any time on this page.

We reserve the right, in our sole discretion, to update, change or replace any part of these Terms and Conditions, by posting updates and changes on our website. It is your responsibility to periodically check our site for changes. Your continued use of or access to our website or the Service after the posting of any changes to these Terms and Conditions constitutes acceptance of those changes.


Questions about the Terms and Conditions should be sent to us via the email address [email protected]